Refund policy
Return & Refund Policy – Khaas Bazaar
At Khaas Bazaar, we are committed to providing our customers with quality products and a satisfactory shopping experience.
Return Policy
You may request a return within 7 days of receiving your order, provided that:
- The product is unused and in its original condition.
- The product is returned with its original packaging, tags, and accessories.
- The product is not damaged due to customer misuse or negligence.
- The product received is defective, damaged, or different from the product ordered.
Certain products may not be eligible for return due to hygiene, safety, or other product-specific reasons.
Refund Policy
Once we receive and inspect the returned product, we will notify you whether your refund has been approved or rejected.
If your refund is approved, the refund will be processed through the applicable payment method. For Cash on Delivery orders, our customer support team will contact you to arrange the refund.
Please note that shipping or delivery charges may be non-refundable unless the return is due to a mistake on our part, such as receiving a damaged, defective, or incorrect product.
Exchange
If you receive a damaged, defective, or incorrect product, you may request an exchange within 7 days of delivery, subject to product availability.
How to Request a Return
To request a return or refund, please contact us with:
- Your Order Number
- Customer Name
- Contact Number
- Reason for Return
- Clear photos/videos of the product, if applicable
Contact Information
Store Name: Khaas Bazaar
Email: officialKhaasbazaar@gmail.com
Phone/WhatsApp: +92 304 8133981
Our customer support team will guide you through the return process.
Note: Khaas Bazaar reserves the right to refuse a return or refund if the product does not meet the return conditions mentioned above.
